We care about quality
Our mobile engagement platform has always been developed with quality and robust reliability at the fore. In 2019 we became ISO accredited for standards 9001 and 27001 so that our customers can be assured of the care we take in developing and delivering our services
We engage with staff at all levels to maintain high standards for measurable and accountable information security with objectives that are set and reviewed annually as part of the management review process.
Our Quality Management System (QMS) ensures potential information security issues have been identified and controlled and we monitor and review it’s effectiveness regularly.
Our QMS addresses, as a minimum, the requirements of ISO 27001 and ISO 9001 and includes a commitment to continual improvement of the quality management system.
We have a philosophy of prevention, rather than correction and believe that commitment to certification to ISO 27001 and ISO 9001 ensures information security, customer satisfaction, continued growth and improvement of our company.
The information security policy is communicated, understood and applied across the organisation and we are happy to share it with interested parties as appropriate.
We are immensely proud of our customer service record and regularly monitor customer satisfaction.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and commitment to continual improvement.
Using ISO 9001 helps ensure that customers get consistent, good-quality products and services that meet applicable regulatory and statutory requirements.
This standard specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks.